Cancellation and Refund

Cancellation and Refund Policy

We appreciate your subscription to MSMEBOT and strive to provide excellent service to all our customers. This Refund Policy outlines the procedures and guidelines for requesting refunds.

Refund Eligibility
Refunds may be considered under the following circumstances:

Technical Issues: If you encounter technical issues preventing you from accessing or using MSMEBOT, and our support team is unable to resolve the issue within a reasonable timeframe, you may be eligible for a refund.

How to Request a Refund
To request a refund, please contact our customer support team at support@msmebot.com. Please provide the following information:

Your name and contact information.
The reason for the refund request.
Any relevant details or documentation supporting your request.
Our customer support team will review your request and respond to you promptly regarding the status of your refund.

Refund Processing
If your refund request is approved, refunds will be processed within 7 business days of approval. Refunds will be issued via the original method of payment used for the subscription purchase.

Exceptions
Please note that certain circumstances may not be eligible for refunds, including but not limited to:

If you have violated our Terms of Service.
If you have used MSMEBOT in a manner inconsistent with its intended purpose.
If your refund request is made outside of the specified refund period.

Acknowledgment
By using MSMEBOT, you acknowledge having read, understood, and agreed to abide by this Refund Policy. Failure to agree with this policy necessitates refraining from using MSMEBOT.

If you have any questions or concerns about our Refund Policy, please contact us at:

Email: support@msmebot.com

Thank you for choosing MSMEBOT.