Cancellation Policy

You can cancel your MSMEBOT subscription at any time. This page explains what happens when you do.

1. How to cancel

Account Admins can cancel a subscription from Billing → Subscription → Cancel Subscription, or by emailing support@msmebot.com with your company name and account email.

2. When cancellation takes effect

Cancelling stops the next auto-renewal charge. You retain access to the Services until the end of your current paid billing period; we do not prorate or refund the remaining days of that period (see our Refund Policy for exceptions).

3. What happens to your data

Your data remains accessible until the end of the paid period. After that, your account is deactivated and data is retained in an inactive state for [30] days in case you wish to reactivate, after which it is permanently deleted unless a longer retention is required by law or a signed agreement.

4. Exporting your data before cancellation

We recommend exporting your reports, invoices, and attendance/payroll records (via each product's Export or Reports feature) before your access ends.

5. Cancellation by us

We may cancel or suspend your account for non-payment, breach of our Terms & Conditions, or suspected fraudulent or abusive use, with notice where reasonably possible.

6. Re-activating your account

If you cancel and later want to return, contact support@msmebot.com. We will restore your data if it is still within the retention window described above.