Assign Work. Track Progress. Measure Performance. All in One Place.
MSMEBOT TASK APP gives managers the tools to assign tasks, hold their team accountable, and measure output quality, with KPI scoring, recurring tasks, an Idea Board, and automated WhatsApp notifications at every step.
From ₹149 /user/month, billed annually.
The problem
If your team tracks tasks on WhatsApp, no one is truly accountable.
Tasks assigned over chat have no due date, no status, and no history. When something isn't done, it's everyone's word against everyone else's. When something is done well or badly, there's no record to learn from.
MSMEBOT TASK APP gives every task a lifecycle, every assignee a KPI score, and every manager a real-time view of their team's workload.
Inside the product
What MSMEBOT TASK APP actually does
Task Assignment & Lifecycle
- Structured assignment form: Title, description, step-by-step checklist, department, one or more assignees, start date, due date, priority, and FYI contacts, all in one form.
- Voice note recording: Record and attach an audio briefing to any task, ideal for field instructions or complex multi-step work.
- File attachments: Attach up to 5 supporting documents or images per task.
- Full status workflow: Pending → In Progress → Review → Approved (or Rejected back to In Progress) → Completed.
- Sub tasks: Break complex tasks into child tasks with their own assignees, due dates, and status tracking.
- Checklist items: Add step-by-step items within a task that can be ticked off independently as work progresses.
Three Task Views
- List view: A scrollable, filterable list of tasks grouped by status.
- Kanban board: Drag and drop tasks between status columns: the fastest way to update progress.
- Calendar view: See tasks by their due date on a monthly calendar, spot clashes and plan workload at a glance.
Recurring Tasks
- Five frequency options: Daily, Weekly (specific day), Monthly (specific date), Monthly Range, or Custom interval.
- Automatic instance creation: Each occurrence is created as a new independent task at the scheduled time, with no manual action required.
- Series management: Pause, resume, edit, or delete a recurring series from a single management screen.
KPI Scoring
- Automatic score per task: Every completed task receives a KPI score out of 10, calculated from completion timing and revision count.
- Configurable scoring rules: Set the base score, points deducted per revision, and the revision threshold that forces a score to zero.
- KPI leaderboard: A ranked view of every team member's average KPI score, on-time count, and late count for any period.
- Individual drill-down: Click any team member in the leaderboard to see every task that contributed to their score, with On-Time / Late badges.
Idea Board
- Submit ideas freely: Any team member can post an idea: title, description, and priority. Ideas are visible to everyone.
- Five-stage Kanban for ideas: Draft → Under Review → Approved → Converted → Rejected. Managers move ideas through the pipeline.
- Convert ideas to tasks instantly: One-click conversion opens a pre-filled task form, taking an idea to assigned work in seconds.
Reports & Analytics
- Weekly velocity chart: See how many tasks are completed each week to identify productive periods and slowdowns.
- User analysis table: Total, completed, in-progress, pending, and overdue counts per team member, sortable and exportable.
- Department & priority breakdown: Understand where work is concentrated and where high-priority tasks are stalling.
- Export to PDF, Excel, or Email: Share reports with stakeholders in the format that works for them.
Notifications & Integrations
- Automatic WhatsApp & email alerts: Notifications for new assignments, approvals, rejections, overdue tasks, and comments, configurable per event type.
- Google Calendar sync: Tasks appear as calendar events automatically once connected, with no manual entry.
- Configurable daily reminders: Set the exact time your team receives daily pending task reminders and overdue alerts.
Audience
Designed for every role
FAQ
Frequently asked questions
Can a task be assigned to more than one person?+
Yes. Any task can have multiple assignees. Each assignee sees it in their My Tasks list and receives all relevant notifications independently.
What happens when a task is rejected during review?+
The task returns to In Progress status and the assignee is notified by WhatsApp and email. They can review the feedback in the task's activity timeline, make corrections, and resubmit for review.
Can I control what managers and employees can access?+
Yes. The Roles & Permissions screen gives you granular control over 14 individual permissions for the Manager and User roles, from who can assign tasks to who can access the KPI report. You can also create custom roles with their own permission sets if the defaults don't fit your team.
Is the Idea Board visible to everyone in the company?+
Yes. Any team member can see and submit ideas. Only Managers and Admins (or Users with the relevant permission) can change an idea's status or convert it into a task.
One platform
Task management is just the beginning.
Pair MSMEBOT TASK APP with MSMEBOT CRM for sales accountability, and MSMEBOT HRMS for workforce visibility. One platform, every system your business needs.
Give your team the accountability system they deserve.
Request a free demo, or reach us directly on WhatsApp: no pressure, just a straight look at how it fits your team.